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Exceptional People
Exceptional Work

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Handmade
from
NORTH CAROLINA

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photo of By Nature soap product

photo of pottery bowl

photo of Gingerbread Man wood craft

photo of Floral Arrangement

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Buyer Policy
Info for Wholesalers

At Berry Towne Crafts, we strive to give the best personalized customer service possible. Each package is wrapped with care by our residents and staff to ensure your items arrive on time and in good condition.

Refund Policy

We strive to offer only the highest quality products. All of the Soaps, Personal Care products, Pottery, and other Arts and Craft items found on this website have been handmade and created by the men and women who reside at O’Berry Center in Goldsboro, N.C. If for any reason you are dissatisfied with anything you purchase from Berry Towne Crafts, just return the item within 15 days in its original packaging in unused condition, and we will cheerfully refund your money (minus shipping charges).

Please notify us by email at customerservice@berrytownecrafts.com if you wish to make a return and we will issue you a return authorization number.

Damaged Shipments

If the item you order arrives damaged please contact the shipping company immediately and hold the product and original packaging for 7 days in order for the shipping company to inspect and give further instructions.

Our Privacy Policy

This website is operated and maintained by Berry Towne Crafts, O’Berry Center, and the North Carolina Department of Health and Human Services. We are committed to protecting our visitors' privacy, and recognize the need for appropriate protection and management of any personal information. We use the information that visitors provide to process orders and to ensure that their online experience with Berry Towne Crafts is as enjoyable and efficient as possible. We will not sell or rent personally identifiable information to anyone.

You can feel safe making an online purchase from Berry Towne Crafts with your VISA or MASTERCARD. This website is hosted on a secure, industry leading platform called Yahoo! Merchant Solutions. All credit card transactions are encrypted using SSL (Secure Socket Layer). This means that you and your credit card information are fully protected. This protection takes affect before you provide us any personal information and continues until your encrypted credit card order is safely transmitted to Yahoo! for further processing. Please refer to Yahoo!'s privacy policy at http://privacy.yahoo.com/privacy/us.

If you have any questions or comments about Berry Towne Crafts privacy policy, please e-mail customerservice@berrytownecrafts.com.

 

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Berry Towne Crafts: Exceptional People - Exceptional Work

Berry Towne Crafts: Exceptional People - Exceptional Work